About César Ritz
César Ritz was a Swiss businessman, hotelier and pioneer of the travel industry. He most notably founded several hotels most famously the Hôtel Ritz in Paris and the Ritz and Carlton Hotels in London. He most notably founded several hotels most famously the Hôtel Ritz in Paris and the Ritz and Carlton Hotels in London (the forerunners of the modern Ritz-Carlton Hotel Company). Ritz was the first to mandate that "the customer is always right". In 1872, Ritz became floor waiter of the Hôtel Splendide in Paris, which was one of the most lavish hotels in Europe at the time, where he met many rich, self-made Americans as guests who had a profound effect on him. He went on to open The Ritz Hotel in London in 1906, which became one of the most popular meeting places of the era for the rich and famous.
Biography source: Wikipedia. The profile adds birthday-specific historical context from the Celebs Birthday Today editorial database.